FAQ for Home Loans

Need guidance on securing a home loan? Look no further! This comprehensive resource is tailored to address all your inquiries about home loans. Whether you’re a first-time homebuyer or need specific details, this FAQ page is your ultimate destination. Explore the answers you seek and navigate the home loan process seamlessly.

What types of home loans do you offer?

We provide a range of home loan options, including fixed-rate, variable-rate, interest-only, and split loans, each designed to meet specific financial needs.

How do I qualify for a home loan?

Eligibility is determined based on factors such as your income, credit history, employment status, existing debts, and the property's value. We assess each application on an individual basis.

What is the minimum down payment required?

The minimum down payment typically varies between 5% and 20% of the property's value, depending on the loan product and your personal circumstances.

Do you offer pre-approval for home loans?

Yes, we provide pre-approval to help you understand your borrowing capacity before you commence your property search.

How long does the loan application process take?

The duration of the application process can vary from a few days to a few weeks, contingent on your financial situation and the completeness of your application.

Are there any fees associated with the loan application?

Yes, there may be application fees, valuation fees, and legal fees. A comprehensive list of applicable fees will be provided to you.

Can I make extra repayments on my loan?

Yes, most of our loans permit extra repayments, although there may be conditions or fees associated with this, particularly for fixed-rate loans.

What happens if interest rates change?

If you have a variable-rate loan, your repayments may increase or decrease in response to interest rate fluctuations. Fixed-rate loans will remain unaffected until the fixed period expires.

Can I switch loan types or features during the loan term?

Yes, you can typically switch between loan types or features, although there may be associated fees.

What is Lenders Mortgage Insurance (LMI)?

LMI is insurance that safeguards the lender in case of loan default. It's typically required when your deposit is less than 20% of the property's value.


Do you offer loans for investment properties?

Certainly, we offer loans for both owner-occupiers and investors.

What documentation do I need to apply for a home loan?

To apply for a home loan, you will need to provide proof of identity, income, employment, assets, and liabilities. A comprehensive list of required documents will be provided during the application process.

Can self-employed individuals apply for a home loan?

Yes, self-employed individuals can apply, but they may need to furnish additional documentation, such as tax returns and business financial statements.

How do I choose between a fixed and variable rate?

The decision between a fixed and variable rate depends on your financial circumstances and whether you prefer the predictability of fixed repayments or are open to variable rates for potential savings.

What is a redraw facility, and do you offer it?

A redraw facility enables you to access extra repayments made on your loan. Many of our loan products include this feature.

What is a loan offset account?

A loan offset account is a savings account linked to your loan. The balance in the offset account is used to reduce the interest you pay on your loan.

Can I get a loan if I have a bad credit history?

While it may be challenging, we evaluate each application individually and may offer solutions, though they may involve higher interest rates or additional requirements.

What is the comparison rate?

The comparison rate includes both the interest rate and most fees and charges related to the loan, providing you with a clearer picture of the overall cost of the loan.

Are there any government grants or incentives I can take advantage of?

There are various government incentives available, depending on your circumstances, such as grants for first-time homebuyers. We can provide information tailored to your situation.


What support services do you offer during the loan term?

We offer ongoing support, including assistance during financial hardship, online account management, and customer service to address any queries or changes to your loan.


Why Explore Our Home Loan FAQ?

Dive into our comprehensive home loan FAQ section—a wealth of information addressing common queries about our home loan products. We recognize the complexity of financial matters, so we’ve carefully curated this resource to offer clarity and support.

What’s Available Here:

In-Depth Responses: Detailed answers to commonly asked questions about our home loan offerings.
Practical Guidance: Clear explanations and useful advice to assist you in your decision-making process.
Effortless Navigation: Swiftly find information on eligibility, application procedures, loan variations, and more.

What It Offers You:

Accessing this FAQ page means gaining valuable insights into:

Eligibility Criteria: Understanding the prerequisites for securing a home loan through us.
Loan Varieties: Discover the array of loan options available along with their unique features.
Application Process: Step-by-step guidance on applying for a loan and the required documentation.
General Inquiries: Answers to common questions about interest rates, repayment terms, and beyond.

Need More Information?

If your query isn’t covered here, our team is ready to assist. Reach out via message or call—we’re committed to delivering personalized assistance, ensuring you’re equipped with all the necessary details to make informed decisions regarding your home financing requirements.